AI agents that work inside your business - not just on top of it - So your team can focus on what matters.

Live in 8 organisations · 40+ enterprise clients · First Azure OpenAI deployment in European public administration, now live in the UAE from DIFC.
What Genesis AI does:

A platform of AI Agents that automate your Business Processes

Genesis AI automates the workflows your team deals with every day.

Browse agents built for specific business areas, try them live instantly, or tell us your process and we'll build one with you.

Try before you commit. Live demos across finance, legal, ops, and more.

Built for your exact process - The marketplace shows what's possible. Every agent can be customised or built from scratch.
Secure by Design - RAG architecture ensures your data never leaves your environment.
All Genesis AI agents can be deployed with full Arabic language integration, customized per deployment to meet the linguistic and cultural nuances of the Gulf market.

From process to automation in three easy steps

No complex setup, no lengthy onboarding. Genesis AI's agents are ready to work, and built to get smarter over time.

Pick an agent, or we'll build one together

Browse our marketplace of pre-built agents covering finance, legal, operations, and more. Try a live demo instantly, or tell us your process and we'll build it from scratch.

Connect your data, and the agent does the rest

Point the agent at your existing tools and data sources: documents, databases, CRMs, ERP systems. No manual setup, no rigid pipelines. It indexes everything and gets to work.

Governance and visibility, built in.

Your backoffice dashboard gives you full oversight and control over every agent - what it's doing, how accurate it is, and where to improve. Stay in control without doing the work yourself.
Portuguese Ministry of Justice (GPJ)

The first Azure OpenAI deployment in European public administration, running under English common law. The exact same legal framework utilized by DIFC and ADGM.

The GPJ (translated as “Practical Justice Guide”) is a platform developed by Genesis Digital Solutions that assists people with complex legal issues This project was the first one developed in Portugal to go live, using Azure OpenAI.

It was also the first implementation of Azure OpenAI in Public Administration in Europe. Thus, it provided Genesis with a valuable experience that contributed to the success of many other projects, ultimately leading to the development of our Genesis AI product.

See what we've built for our clients

These are live agents, handling real workflows for government bodies, hospitals and enterprises. 

IEFP | Instituto de Emprego e Formação Profissional

Employment and Professional Training services

Centro Hospitalar de Santo António

Healthcare and Medical services

DGAEP | Direção-Geral da Administração e do Emprego Público

Public Administration and Employment services

All assistants are live and interactive

Agents built for your industry

Explore how we build custom solutions on the Genesis AI platform to solve real challenges across key industries. Select an industry to see relevant use cases.
Financial Services

Sharia & Regulatory Compliance

  • The Problem

    Financial institutions face extreme pressure to monitor complex transaction flows and ensure strict compliance with CBUAE Responsible AI guidelines and Sharia frameworks.

  • Our AI Solution

    Deployed automated decision-making agents with built-in regulatory guardrails to screen, audit, and flag transactions or financial products in real time.

  • The Impact

    Secured continuous compliance, reduced manual audit workloads by shifting to automated tracking, and eliminated the risk of regulatory penalties.

Construction & Infrastructure

BoQ Extraction Agent

  • The Problem

    Reviewing massive Bill of Quantities (BoQ) documents and technical tenders for mega-projects is incredibly time-consuming, leading to delayed bidding cycles and costly pricing errors.

  • Our AI Solution

    Implemented a specialized pipeline agent that automatically extracts, structures, and maps unstructured BoQ data, connecting directly with procurement and pricing databases.

  • The Impact

    Drastically reduced tender analysis time, allowed teams to bid on more projects simultaneously, and aligned operations directly with giga-project timelines.

Smart Cities

Smart City Services Agent

  • The Problem

    Municipalities face extreme administrative backlogs processing diverse urban requests, infrastructure updates, and civic coordination across disjointed public legacy systems.

  • Our AI Solution

    Deployed an advanced automation pipeline agent aligned with the region's top-tier digital transformation initiatives to centralize and process multi-channel citizen requests instantly.

  • The Impact

    Enabled 24/7 automated municipal request routing, dropping processing delays from days to seconds while drastically optimizing public resource allocation.

Social Services

Citizen Support Assistant

  • The Problem

    High volume of in-person attendance, long wait times in lines, and a lack of 24/7 access to official localized public services.

  • Our AI Solution

    We deployed a secure virtual assistant on the public portal, providing citizens with 24/7 answers based on official, localized regulatory frameworks.

  • The Impact

    Reduced operational load by over 6,000 inquiries per month and increased digital service usage by more than 80%.

Public Employment

Smart Public Assistant

  • The Problem

    High volume of inquiries regarding public hiring processes, lack of transparency, and limited access to information outside of regular business hours.

  • Our AI Solution

    Deployed a secure virtual assistant powered by Genesis AI, answering questions 24/7 in multiple languages, ensuring full compliance with local data protection laws.

  • The Impact

    Reduced operational load by handling over 3,000 inquiries per month, improving digital service efficiency by over 50%.

Smart Cities

Smart City Services Agent

  • The Problem

    Municipalities face extreme administrative backlogs processing diverse urban requests, infrastructure updates, and civic coordination across disjointed public legacy systems.

  • Our AI Solution

    Deployed an advanced automation pipeline agent aligned with the region's top-tier digital transformation initiatives to centralize and process multi-channel citizen requests instantly.

  • The Impact

    Enabled 24/7 automated municipal request routing, dropping processing delays from days to seconds while drastically optimizing public resource allocation.

Public Hospital

Patient Support Assistant

  • The Problem

    High volume of phone calls, long wait times, missed calls, and outdated, manual call-handling processes.

  • Our AI Solution

    Deployed 'Antonius', a secure virtual assistant powered by Genesis AI, capable of integrating directly into hospital helplines.

  • The Impact

    Reduced operational load by handling over 3,000 inquiries per month, minimized missed calls, and improved patient satisfaction with 24/7 access.

Laboratory Analysis

Medical Contract Compliance

  • The Problem

    Manual review of vendor agreements, procurement contracts, and clinical trial documents makes it difficult to detect red flags, delaying critical laboratory operations.

  • Our AI Solution

    Implemented an AI system to automatically analyze contracts for red flags, highlighting risky clauses and suggesting alternative wording aligned with local healthcare authority standards and data protection guidelines.

  • The Impact

    Accelerated procurement turnaround times, minimized legal risks in medical sourcing, and enhanced institutional operational compliance.

Real Estate

Contract Intelligence Agent

  • The Problem

    Manual review of property sales agreements, deeds, and leasing contracts creates massive operational bottlenecks and increases legal exposure in high-volume transactions.

  • Our AI Solution

    Deployed an advanced document intelligence agent tailored for the UAE property market to instantly cross-reference contracts against local regulations and flag non-compliant clauses.

  • The Impact

    Accelerated transaction turnaround times, eliminated human oversight errors, and ensured 100% compliance with local property laws at scale.

Construction & Engineering

BoQ Extraction Agent

  • The Problem

    Reviewing massive Bill of Quantities (BoQ) documents and technical tenders for mega-projects is incredibly time-consuming, leading to delayed bidding cycles and costly pricing errors.

  • Our AI Solution

    Implemented a specialized pipeline agent that automatically extracts, structures, and maps unstructured BoQ data, connecting directly with procurement and pricing databases.

  • The Impact

    Drastically reduced tender analysis time, allowed teams to bid on more projects simultaneously, and aligned operations directly with giga-project timelines.

Automotive Industry

Factory Worker

  • The Problem

    Technicians struggle to find and use scattered manuals and repair data. Troubleshooting is slow without integrated support, with limited access to relevant guides.

  • Our AI Solution

    Centralized AI conversation with manuals, repair history, and procedures in one assistant that provides fault diagnosis with ranked possible causes, and links answers to original documents with diagrams.

  • The Impact

    Reduced technician downtime, streamlined diagnosis with contextual AI support, and kept knowledge updated with new repair reports.

Legal, Private

Policy Generator

  • The Problem

    Manual handling of client requests for policy documents, a time-consuming process to draft and deliver customized policies. Delays impacted client satisfaction and firm efficiency.

  • Our AI Solution

    Implemented an AI-powered platform to manage and process requests, automatically generating policy documents tailored to each request, and GDPR-compliant.

  • The Impact

    Streamlined workflows, significantly accelerating turnaround times. Reduced legal risk, increased ROI and reduced operational costs through automation.

Financial Services

Sharia & Regulatory Compliance

  • The Problem

    Financial institutions face extreme pressure to monitor complex transaction flows and ensure strict compliance with CBUAE Responsible AI guidelines and Sharia frameworks.

  • Our AI Solution

    Deployed automated decision-making agents with built-in regulatory guardrails to screen, audit, and flag transactions or financial products in real time.

  • The Impact

    Secured continuous compliance, reduced manual audit workloads by shifting to automated tracking, and eliminated the risk of regulatory penalties.

Legal, Private

Client Advisor

  • The Problem

    Large legal document database is hard to navigate, so clients struggle to understand complex legal requirements. Support queries overwhelm manual helpdesk resources, leading to slow response time, client satisfaction and trust.

  • Our AI Solution

    Deployed AI that optimized client queries for faster, accurate support, providing clear explanations of complex legal matters, enhancing client experience with timely, precise legal guidance.

  • The Impact

    Automated the majority of routine legal inquiries, which enhanced client satisfaction with fast, reliable legal answers, reducing helpdesk workload while improving accuracy.

Retail, Private

Complaints Officer

  • The Problem

    Complaints received by phone or email are processed manually, with no system to prioritize urgent issues, leading to inefficient ticket creation and tracking.

  • Our AI Solution

    Implemented AI to automatically process complaints from all channels, assigning priority levels based on urgency. It automatically opens tickets in the platform, and its compliant with UAE PDPL and local data residency regulations.

  • The Impact

    Improved response time and ensured consistent processing, introduced a fair complaint handling at scale, and streamlined operations with end-to-end automated processing.

Retail, Private

Ticketing Officer

  • The Problem

    Shops use different systems to report problems, with inconsistent and time-consuming data entry. Lack of standardization causes confusion and errors. No unified view to monitor reported issues and performance.

  • Our AI Solution

    Deployed an AI that understands natural language, and standardizes ticket requests. It automatically creates structured tickets regardless of input format. Provided a dashboard with metrics for monitoring and analysis.

  • The Impact

    Centralized problem reporting to a single platform. Standardized ussie reporting across all shops, and provided real-time issue tracking, which resulted in improved resolution speed.

Logistics, Private

Request-to-Budget Automator

  • The Problem

    Hundreds of equipment requests received daily, processed manually - time-consuming data entry prone to errors. Budget preparation is slow and inefficient. Lack of real-time overview and audit capability.

  • Our AI Solution

    AI automates request processing and data entry. It automatically generates budgets based on requests. Provided a dashboard for tracking requests and budgets. Enabled auditing and control with transparent records.

  • The Impact

    Cut data entry time with AI-driven workflows, enabled real-time budget tracking and forecasting, and streamlined daily operations with scalable request management.

PRICING

Simple, transparent pricing. Start with a pilot. Scale at your pace.

No per-interaction surprises. Monthly subscriptions with included credits, annual discount available, top-up packs if you go over. Your data stays in your environment.

AED 30.000

fixed

Start with a 90-day pilot

One agent. One process. Defined outcome before you commit. We agree on what success looks like before we start.
STARTER
Pilot · SMEs · Single Use Case

AED 8.500

per month

1 - 3

Agents

4,000

Credits /month
Professional
Corporate · Multiple Cases

AED 20.000

per month

up to 8

Agents

20,000

Credits /month
Enterprise
Regulated · Multi-entity

AED 380.000

per year and up

Unlimited

Agents

Custom

Credits /month
All plans include
Implementation (one-time)
Turnkey

AED 20.000 - 35.000

~1 week
Custom Simple

AED 45.000 - 80.000

1–2 weeks
Custom Complex

AED 130.000 - 320.000

3–6 weeks
CREDITS

How credits work

One credit = one execution. Agents are priced by complexity, not raw token consumption.​

1 credit

per run
1 step

Assistant

INCLUDED AGENTS:
Virtual Assistant - Genesis website chatbot​

3 credits

per run
2-3 steps

Agent

INCLUDED AGENTS:
Invoice Processing · BoQ Extraction · Legal Data Extractor · Retail AI​

10 credits

per run
4+ steps

Agentic

INCLUDED AGENTS:
Fund Review · Call Centre Helper · KCP Agent · Virtual Quotation · Virtual Ticketing​

Voice - Speech-to-Text​

Switch between text and voice without changing plan​

5 credits

per minute

What 4,000 credits buys each month, by agent type:​

4,000

Assistant runs

1,330

Agent runs

400

Agentic runs

Genesis AI ensures your Privacy & Security

Your data never leaves the UAE: full data residency control, hosted on your chosen local cloud environment.
Guided performance with smart guardrails
Built-in safeguards that prevent hallucinations and out-of-scope responses.
You choose where your data lives - full infrastructure location control.
Role-based access control so only the right people see the right data.
Feedback

What they're saying about us

“In collaboration with Genesis, we tested the usage of state-of-the art large language models (LLMs) provided by OpenAI to accelerate the production of business performance narratives.”
EMEA Data Science Manager
“Genesis was always available to help us and adapt to changes in the project because many times we didn’t know the impact of some adjustments either. But in the end, we implemented a versatile and future-proof solution.The interaction with genesis.studio was always very positive creating strong bonds for future collaborations.”
Doutor Finanças

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